In this Issue:

»	New Ticket System
»	New eMarketing Packages Available
»	Hosting Server Upgrade a Success!
»	SEO Marketing Tips
»	Latest WebSite Releases
»	Help-Desk Solutions
»	Feedback

New Ticket System

Diggy's goal is to achieve the highest and best level of support for you.
We have streamlined our technical support and help desk facilities to better accommodate your needs.
Our new ticket system benefits you in that:

• you need to explain your problem once only
• the time you spend on your problem is minimal
• your problem is understood clearly, concisely and documented with accuracy
• your problem can be dealt with the relevant department/consultant only

So make the most of our efficient system to log ALL your problems and concerns by emailing Diggy on  helpdesk@diggy.com.au where our consultants are ever too ready to help you.

If you do have a pressing problem that needs to be explained verbally then please phone Diggy on our new number : 1300DIGGY4 or 1300 34 44 94. Press 3 for Customer Support or if you know the extention number of the person you wish to speak to, please enter it when you are prompted to.

Diggy has some effective new eMarketing Packages available for you to select from.

Please visit our eMarketing Packages page and look at the deals. We have something for every business. We cater your eMarketing and eBusiness needs and target specific markets to promote your business.

Please contact a Diggy Consultant for a FREE 45 minute consultation and take advantage of what we have to offer.

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Hosting Server Upgrade a Success !

In September we upgraded our hosting facilities, as Diggy's customer base continues to grow and our Internet traffic has tremendously increased.

As part of our expansion it is necessary to upgrade our hosting facilities to allow us to increase our Internet bandwidth therefore we are continually upgrading to a newer and better servers.

Diggy will be investing again to implement a few more servers over the next few months to continually increase speed and reliability. Hence, serving you better.

For further information, please send an email to helpdesk@diggy.com.au.

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Search Engine Optimisation SEO Marketing Tips:

If your website is not up to scratch with the latest Search Engine Optimisation (SEO) and quality standards you may drop out of the search results and lose valuable traffic.

Reputation & Relevance Aspect of SEO
By analysing how pages link to each other, a search engine can both determine what a page is about and whether that page is deemed to be "important" and thus deserving of a ranking boost.

Speak with an experienced SEO consultant at Diggy and make sure your business gets a ranking boost on the internet.

For further information, please send an email to seo@diggy.com.au or call us on 1300 DIGGY4.

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Latest Website Releases

Here are some of the sites Diggy has launched in the past month!

• Aluminium Seating
• Christophers
• KR Plumbing
• Mica Properties
• Pacific Industrial Supplies
• Platypus Lagoon
• Rhys Davies
• Sublime Group
• Trademarc Group
• Dawson Electronics

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Help-Desk Solutions

Diggy provides a professional help-desk for all our clients, and our friendly staff are always happy to assist you in answering questions and solving problems. We value our clients and are always seeking ways to improve our services to them. Should you have any technical questions, please contact us on 1300 DIGGY4 or 1300 34 44 94 between 8:30am - 5:00pm Monday to Friday or email us on helpdesk@diggy.com.au.

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Feedback

To continually improve our services please send us your thoughts and comments about any aspect of our services to feedback@diggy.com.au or simply reply to this email.

Kind regards,

The Team at Diggy